The agreement between you and us when you use Neldi One.
These terms are an agreement between you, and the organisation you represent if any, and NELDI Holdings. By using Neldi One, you accept them. If you have a signed order form or enterprise agreement, it takes precedence over these terms where they conflict.
You own your data. You give us permission to host, process and display it only so we can provide Neldi One to you. We don't sell it, use it for advertising, or allow it to train AI models. You can export your data at any time while your account is active, and for 30 days after it ends.
Neldi One uses AI to summarise, rank and draft. AI output can be incomplete or wrong. It's decision support, not legal, financial or professional advice. Check important output against the cited source before you act on it. Nothing is sent on your behalf without your confirmation, unless you set up an automation to do so.
When you connect Google, Microsoft or another service, that service's own terms also apply. We aren't responsible for third-party services, but we only use them as you've authorised.
Paid plans are billed in advance through Stripe, monthly or annually. Prices shown during early access are indicative. Your order or checkout page confirms the price you actually pay. Fees don't include taxes.
We treat everything in your workspace as confidential. We use it only to provide the service, and limit access to what that requires.
You can stop using Neldi One at any time. We may suspend or end access if these terms are seriously breached or the law requires it, and we'll give notice where we reasonably can. After termination, your data is handled as described in our Privacy Policy.
Apart from the commitments in these terms, Neldi One is provided "as is". To the fullest extent the law allows, we disclaim implied warranties, including merchantability and fitness for a particular purpose.
To the fullest extent the law allows, neither party is liable for indirect or consequential losses. Each party's total liability is capped at the fees you paid in the 12 months before the claim. This cap doesn't apply where the law forbids limiting liability.
These terms are governed by the laws of the place where NELDI Holdings is established, and disputes go to its courts.
We may update these terms. If a change is material, we'll give at least 30 days' notice before it takes effect. If you keep using Neldi One after that, you accept the updated terms.
Talk to us before you connect anything. We'll walk your team through the architecture.